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Roel Bongartz
Joined Jul 20, 2023
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Last activity Jul 20, 2023
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Latest activity by Roel Bongartz
Roel Bongartz created a post,
Post Feedback - Chat and Messaging (Chat)
We changed to the new version of Zendesk. In the previous version, the interaction with the chat were available as events in the Google Tag Manager event stream with a datalayer push.
I don't see this functionality coming back in the Zendesk Messaging. Is it on the roadmap? Or any other way we can track the interactions?
Posted Jul 20, 2023 · Roel Bongartz
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