Gaia Customer Care

It's extremely disappointing that this issue has been brought to attention 3 years ago and there is still no way for customers to go back. In other words, if a customer selects an answer by mistake they are stuck which makes for a terribly frustrating customer experience.

Please fix this.

I was very disappointed to learn that a feature as useful and seemingly simple to implement as viewing a PDF file without having to download it has clearly been ignored.

However, I've found a simple solution. If your browser allows for extensions, simply download the PDF viewer extension to your browser. Once it's installed you can view PDF's in your tickets without having to download them!

Make sure the extension is turned on!