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Nathalie
Joined Sep 15, 2023
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Last activity Nov 15, 2024
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Latest activity by Nathalie
Nathalie commented,
Thank you!
View comment · Posted Jul 11, 2024 · Nathalie
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Nathalie commented,
Hi,
The notifications for messaging are intermittently not working and has been an issue. Therefore agents are missing chats.
Would love to know if Kyle above or anyone can show me how to configure Slack to notify us when a new chat / message comes in.
View comment · Posted Jul 03, 2024 · Nathalie
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Nathalie created a post,
Hello,
I'm following the instructions provided in an email about the above issue.
In mobile SDK in settings we have nothing set up (‘Add your first SDK app. Read our documentation to get started.’) so I don't know how to complete the process needed to avoid issues ?
Posted May 28, 2024 · Nathalie
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Nathalie created a post,
For a better customer experience, and so they know who the message is from, it would be helpful if our company name replaced the mobile number
Posted Apr 11, 2024 · Nathalie
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