Simon Blum
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Last activity
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Activity overview
Latest activity by Simon Blum-
Simon Blum commented,
Additionally, is the response from the API the live status or should we expect some delay in the response? Thanks
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Simon Blum commented,
Greg Katechis that's ok then, the expected behaviour wasn't clear to me in the docs
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Simon Blum commented,
hi, I'm getting a no content in response to GET https://status.zendesk.com/api/incidents/active - is this abnormal? Thanks
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Simon Blum commented,
Marios Ant our issue was we wrote a middleware to intercept the url, parsing & validating it, and then passing it on to our main app. We weren't passing the app_guid & token. passing on these param...
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Simon Blum commented,
Thanks, this is what we've done now
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Simon Blum commented,
Hi, I'm having the same issue. The documentation provided doesn't give any advice on how to fix it. I have a zcli.apps.config.json file with an app_id in it, i'm still having this issue. Thanks ...
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Simon Blum commented,
Hi, I posted this 2 weeks ago now, can you help me with an answer please? thanks
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Simon Blum commented,
Thanks for the reply Noly Maron Unson
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Simon Blum created a post,
Accessing Session Token in server-side app
Our agents are logging into Zendesk using SSO. We want to create a server-side app running in our own account and use the token generated when agents log in to Zendesk for authentication so they ca...
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Simon Blum commented,
Hi, When in the workflow does automatic redaction take place? ie will webhooks / events with ticket data contain unredacted information? Thanks Simon