Selçuk Mıynat
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Activity overview
Latest activity by Selçuk Mıynat-
Selçuk Mıynat commented,
Hi, I want to make those fields mandatory in every situation, including "Ticket was closed by merging" and "Ticket was solved by a business rule" cases.How can I do that?
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Selçuk Mıynat commented,
We are using Salesforce integration now, but we have two different brands on Zendesk, and we need to separate the tickets of those brands on Salesforce side. Is it possible to do that?
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Selçuk Mıynat commented,
Hi, I need to generate a weekly report for the first reply times of each agent. I've generated a report for each ticket with their first reply times. But I want to sort them from longer to the shor...