Selçuk Mıynat
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Activity overview
Latest activity by Selçuk Mıynat-
Selçuk Mıynat commented,
Hi, I need to generate a weekly report for the first reply times of each agent. I've generated a report for each ticket with their first reply times. But I want to sort them from longer to the shor...
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Selçuk Mıynat commented,
Hi, I would like to get First Reply Time and Customer Satiscation as an email at the end of each month. How can I achieve that, do you have an article or how-to about this? Thanks,