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Jennifer Robichaux

  • Total activity
    95
  • Last activity
  • Member since
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  • Followed by
    1 user
  • Votes
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  • Subscriptions
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Posts

Recent activity by Jennifer Robichaux Recent activity Votes

  • End-user facing troubleshooting tips

    Answered
    1. Community
    2. Chat Q&A

    Some years ago, Zopim made available a troubleshooting article that pointed *our* customers to tips for troubleshooting the widget. We've been pointing our customers to this article, but recently l...

    • Jennifer Robichaux
    • Created
    • 2 followers
    • 1 comment
    • 0 votes

  • Enable social sharing via email?

    1. Community
    2. Support Q&A

    At the bottom of articles, there are social sharing options (ie twitter, facebook, etc). However, there is no option to "email" the article. This would be especially helpful for our team - especial...

    • Jennifer Robichaux
    • Created
    • 7 followers
    • 6 comments
    • 4 votes

  • Improve image loading speeds

    Answered
    1. Community
    2. Guide Q&A

    We have image heavy content in our Help Center. Despite numerous attempts to increase the speed with which the images load (different file formats and resolution quality), we still find that some i...

    • Jennifer Robichaux
    • Created
    • 4 followers
    • 4 comments
    • 1 vote