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Support Team

Joined Nov 10, 2023

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Last activity Nov 23, 2023

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ACTIVITY OVERVIEW

Latest activity by Support Team

Support Team commented,

CommentTicket automation and collaboration

It seems that the side conversations often end up in my colleagues spam folder. How can we avoid that? These are colleagues using the same e-mail domain, but they are not necessarely agents.

View comment · Posted Nov 23, 2023 · Support Team

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Support Team commented,

Community comment Feedback - Ticketing system (Support)

I would like to add a planner to the contact form, where people can select a date to schedule an appointment. I would than want the possibility to limit the amount of possible appointments to x number per day.

View comment · Posted Nov 15, 2023 · Support Team

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Support Team commented,

Community comment Feedback - Ticketing system (Support)

We would also like to add the original e-mail description in the 'request received' e-mail trigger. It would be great if Zendesk could find a sollution for this.

View comment · Posted Nov 10, 2023 · Support Team

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