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Renat Melman's Avatar

Renat Melman

Joined Mar 14, 2024

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Last activity Dec 24, 2024

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ACTIVITY OVERVIEW

Latest activity by Renat Melman

Renat Melman commented,

Community comment Feedback - Voice (Talk)

to Victor's message

 

+1

comdesk too

View comment · Posted Aug 15, 2024 · Renat Melman

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Renat Melman commented,

Community comment Feedback - Voice (Talk)

So sad, this is an elementar and essential feature.

View comment · Posted Aug 07, 2024 · Renat Melman

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Renat Melman commented,

Community comment Feedback - Voice (Talk)

We have to call the customers many times, but with time gaps between the calls, which are logical. We have to leave internal notes, to specify the time frame we have tried to call the customer, to let the other colleagues know, when she/he can try to call again and how much attempts it were beforehand. It costs to much time and productivity for our company. This feature is very important for our work.

View comment · Edited May 22, 2024 · Renat Melman

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Renat Melman commented,

Community comment Feedback - Ticketing system (Support)

Correct, it is an essential feature. We have to see directly, when we open the ticket, that it has side conversation(s). At minimum, like we can see this for side conversation (child tickets) at self, on the bottom of the conversation.

View comment · Posted May 22, 2024 · Renat Melman

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