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MJ Marques
Joined Jan 30, 2024
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Last activity Mar 06, 2024
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Latest activity by MJ Marques
MJ Marques commented,
Community comment Q&A - Workforce management
Hey, Amina! Thanks for reaching out.
At this point in time we are developing a way to better integrate with Zendesks's Unified Agent Status feature, but for our first approach we will not have this. However, this does make a lot of sense and it's something that we have on our radar as a future improvement for this integration.
Appreciate this and let us know if you have further questions.
View comment · Posted Mar 06, 2024 · MJ Marques
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