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Zeenat Barendse's Avatar

Zeenat Barendse

Joined Dec 13, 2024

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Last activity Dec 13, 2024

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Latest activity by Zeenat Barendse

Zeenat Barendse commented,

CommentBusiness rules

Hi Zendesk Team,

When clients reach out via the chatbot, they are also receiving a duplicate notification/trigger via their emails, this is causing frustration, the comments should only respond to their method of contact and not both chatbot and email?

I can't find how to change this?

View comment · Posted Dec 13, 2024 · Zeenat Barendse

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