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Doug Y

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Latest activity by Doug Y
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    Doug Y commented,

    Just pinging this thread to let you know we have yet again considered switching our chat service and would yet again love to go with Zendesk but have yet again decided not to because it looks like ...

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    Doug Y commented,

    @Ramin Of course users will tell you they don't like that they're being monitored, but most users will understand why it's there when it's there. It is no different than someone being told prior to...

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    Doug Y commented,

    Hi Ramin & Zendesk Team, Just wanted to chip in on how important my team considers this feature: Because this feature does not exist with Zendesk/Zopim Chat, we decided not to switch from LiveChat....