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Doug Y

you're porkin' at him.

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Activity overview

Latest activity by Doug Y
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    Doug Y commented,

    I'm a ZD Admin and have a Category I'd like to delete that doesn't appear to have any macros in it either in the Shared or Personal list. Does this mean one of our agents likely has their own perso...

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    Doug Y commented,

    Ooof. Yeah if you could adjust that I would kiss you. Not to smartass (before he made a smartass remark) but it sounds a bit odd for the intended behavior to vary based on where the macro was selec...

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    Doug Y commented,

    Greetings from this time capsule of a feature request thread to the the kindred spirit Googler that invariably finds it someday in the future. You may ask "did Doug ever get his wish? did he ever s...

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    Doug Y commented,

    Heyo. My team recently switched from markup to rich text formatting and noticed all of our macros now either include a line break (if the macro menu is opened with a keyboard shortcut) or the text ...

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    Doug Y commented,

    Just pinging this thread to let you know we have yet again considered switching our chat service and would yet again love to go with Zendesk but have yet again decided not to because it looks like ...

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    Doug Y commented,

    @Ramin Of course users will tell you they don't like that they're being monitored, but most users will understand why it's there when it's there. It is no different than someone being told prior to...

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    Doug Y commented,

    Hi Ramin & Zendesk Team, Just wanted to chip in on how important my team considers this feature: Because this feature does not exist with Zendesk/Zopim Chat, we decided not to switch from LiveChat....