Pulse

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Thanks Nicole, already did back in early December, but no action or response. :(

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• Pulse
• Created January 11, 2018 17:37
• 0 votes

1. Community
2. Feedback on Gather
3. Approve pending posts IN-POST?

C'mon guys, it can't be that hard... a tiny bit of code pls!

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• Pulse
• Created January 11, 2018 17:37
• 1 vote

1. Community
2. Support Q&A
3. KB Comment that is Pending Approval?

I know this topic's now a couple of years old, but we run across this regularly. We don't have the moderation enabled, yet we get 3-4 topics / comments a week that seem to get caught by the spam fi...

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• Pulse
• Created January 09, 2018 20:02
• 0 votes

1. Community
2. Support Q&A
3. Adding on-post controls to mark as answered, closed, etc.

Tested in a sandbox, worked there... it's entirely possible we have other JS causing the page not to pass the code properly. Would you have any further recommendations for troubleshooting? I'd love...

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• Pulse
• Created October 14, 2016 04:03
• 0 votes

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3. Adding on-post controls to mark as answered, closed, etc.

Wherever I added the alert, it would alert me, but without it, the post remained open and un-answered. I added an alert debug to the "markSuccess" check, and it would return the alert with nothing ...

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• Pulse
• Created October 13, 2016 19:05
• 0 votes

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@Alex > It's Humble Squid, using Chrome on OS X 10.11 and 10.10 had the same result after replacing with the new code. I see the page reload, but it's not closed or "answered." O_o

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• Pulse
• Created October 13, 2016 05:36
• 0 votes

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3. Adding on-post controls to mark as answered, closed, etc.

Hey Alex, Yes, yes and yes - the boxes show up and I've made sure to include all the code (including my subdomain) in the JS, but checking the boxes and submitting the post didn't result in the pos...

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• Pulse
• Created October 12, 2016 21:00
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1. Community
2. Support Q&A
3. Adding on-post controls to mark as answered, closed, etc.

Hmmm... added the code, no errors there, but it seems the post isn't being marked as answered or closed, but the "official answer" is selected and returned.

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• Pulse
• Created October 12, 2016 19:45
• 0 votes

1. Community
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3. Adding on-post controls to mark as answered, closed, etc.

Dude... Alex... not only answered in decent time, but knocked out of the park with a working solution with full on code and everything! You are THE MAN! Given your amazing expertise, you might be a...

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• Pulse
• Created October 12, 2016 19:29
• 0 votes

1. Guide
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3. Setting up Zendesk Guide
4. Using the spam filter to prevent spam in Help Center

No, no it wouldn't. Bots can easily be configured to register before posting -- we've had a massive problem with that in the last week and have filed a ticket for additional support, but I just wan...

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• Pulse
• Created May 10, 2016 17:05
• 1 vote