Joe Kramer

Total activity

30
Last activity

March 31, 2021 20:34
Member since

May 27, 2014 15:27
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10
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Activity overview

Latest activity by Joe Kramer

Joe Kramer created an article, June 09, 2015 16:13
Workflow recipe: Sending automated ticket reminders to customers
This recipe describes how to use the Zendesk Bump-Bump-Solve method to clean-up outdated, dormant tickets in your account. Using business rules, you can set time intervals to first notify the req...
- Joe Kramer
- Edited March 09, 2021 10:44
- 37 followers
- 34 comments
- 29 votes
Joe Kramer commented, May 05, 2015 15:12
Hey there Adar! I've been looking into this and have come up with one solution that will allow forwarded tickets to become assigned to the forwarding agent automatically. I'm not sure how ideal i...
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- Joe Kramer
- Created May 05, 2015 15:12
- 0 votes
Joe Kramer commented, January 30, 2015 16:47
Hey there El! I just wanted to let you know that I'm looking into this for you and I will provide you with an update here once I've gathered some more information on this! Cheers, Joe
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- Joe Kramer
- Created January 30, 2015 16:47
- 0 votes

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