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Joshua Atkin

Working at Twilio

  • Total activity 10
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Activity overview

Latest activity by Joshua Atkin
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    Joshua Atkin commented,

    I need help please :)   Bookmarks are gone and SLAs are gone.   How can I go back to before as I cannot use this new mobile app.  It's worthless to me without those features.

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    Joshua Atkin commented,

    I don't believe this works in signatures, is that true? in essence I would like to build a custom signature depending on which organization writes to me and I could do that with Liquid

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    Joshua Atkin commented,

    Thanks Erin   Sounds like the documentation needs to be updated at least since the docs say you will get day in the year.  My workaround right now is to add 3287, I think, to the date and I think t...

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    Joshua Atkin commented,

    Thanks Erin.  My current ODD workaround is to add 3287 to the current day, and that seems to work.  Just completely odd why we cannot use the current day, and no clue where 3287 comes from (unless ...

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    Joshua Atkin commented,

    @erin   Trying to update the holiday via API  -https://developer.zendesk.com/rest_api/docs/core/schedules#update-a-holiday, i see start and end day, make sense, but those days don't work.  for exam...