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Johannes Garske's Avatar

Johannes Garske

Joined Jan 11, 2024

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Last activity Feb 19, 2025

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ACTIVITY OVERVIEW

Latest activity by Johannes Garske

Johannes Garske commented,

CommentPublishing and sharing dashboards

Hi,

When are global filters planned?

 

Why is it not possible to reorder the Bookmarks? 

Why is it not possible to edit a Bookmark?

It's super limited.

 

Thanks!

View comment · Posted Feb 19, 2025 · Johannes Garske

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Johannes Garske commented,

Community comment Feedback - Reporting and analytics (Explore)

Any news on this?

View comment · Posted Feb 19, 2025 · Johannes Garske

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Johannes Garske commented,

Community comment Feedback - Reporting and analytics (Explore)

Is it still a thing?

View comment · Posted Feb 19, 2025 · Johannes Garske

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Johannes Garske commented,

Community comment Feedback - Reporting and analytics (Explore)

When will it be live?

View comment · Posted Feb 19, 2025 · Johannes Garske

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Johannes Garske commented,

Community comment Feedback - Ticketing system (Support)

+1 on this.

I don't understand why it is not possible to display user fields in Jira.

 

The workaround is creating a Webhook which update a ticket field and display that in Notion. Bit this is completely manual, time consuming and also bad for every rate limit.

 

Please let us link also user fields.

 

Thanks!

View comment · Posted Feb 19, 2025 · Johannes Garske

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Johannes Garske commented,

CommentBuilding reports

I agree with David Froemke 

There are too much known errors, functions that are not working, restrictions, etc.

 

We don't saw any improvements here in the last couple months. 

Sometimes the beta is loading faster than the “old” explore.

View comment · Posted Jan 13, 2025 · Johannes Garske

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Johannes Garske commented,

CommentExplore recipes

Is it possible to sort the bookmarks?

The order seems to be super random and ordering them manually would be a hughe benefit.

 

Is this planned and if yes: When?

View comment · Posted Jan 13, 2025 · Johannes Garske

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Johannes Garske commented,

CommentRouting

Hi,

Does primary group mean that the ticket is moved to this specific group or is it really just a group of agents that nothing has to do with the group of the ticket?

View comment · Posted Jan 12, 2025 · Johannes Garske

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Johannes Garske commented,

Community comment Feedback - Admin Center

Is there anything new on this? Tom Dupuche 

View comment · Posted Dec 19, 2024 · Johannes Garske

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Johannes Garske commented,

CommentCustomer portal

Is it also possible to change the wording “Your email address*” when the user is not logged in? 

I could not find anything regarding this in the HTML code

View comment · Posted Dec 17, 2024 · Johannes Garske

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