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Kevin Dutton

Joined Jul 30, 2024

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Last activity Aug 14, 2024

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ACTIVITY OVERVIEW

Latest activity by Kevin Dutton

Kevin Dutton commented,

Community comment Feedback - Ticketing system (Support)

I'd be interested in a solution to this as well.  Our “calculated priority” is based upon Impact and Urgency, with allowed values of High, Medium, Low.  Having the view sort based upon the Group by in alphabetical order is not helpful (High, Low, Medium or Medium, Low, High).

View comment · Posted Aug 14, 2024 · Kevin Dutton

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Kevin Dutton commented,

Community comment Feedback - Ticketing system (Support)

+1 for us as well.  We'd like to capture this information on each ticket for reporting (which team, department is submitting).

View comment · Posted Jul 30, 2024 · Kevin Dutton

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