Asim Chakraborty

Rafael Santos I tried as suggested by you below, however result is the same, it shows my user ID, it is also for updating a ticket, creation is working perfectly.

Screenshot of my request

 

Zendesk screenshot

Please help.

Hi

 

I am using the below code. However, it is shown in my name (Asim), not in the one below email id (Akshata),

https://mydomain.zendesk.com/api/v2/tickets/751981.json

 

{
    "ticket": {
      "comment": {
        "body": "This is an updated comment5 for the ticket."
      },
      "requester": {
        "name": "akshata.sali@emeritus.com",
        "email": "akshata.sali@emeritus.com"
      }
    }
  }