Avatar

Bob Ridder

Driscoll's IT Service Desk Manager

  • Total activity
    2
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    1

Activity overview

Latest activity by Bob Ridder
  • Avatar

    Bob Ridder created a post,

    Agents should be able to submit CSAT surveys too

    Agents should be able to submit surveys for tickets in which they are the requester. I was told that this is where I should submit a feature request. I've been discussing this issue with Zendesk s...