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Lukas Gärtner's Avatar

Lukas Gärtner

Joined Dec 06, 2023

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Last activity Dec 06, 2023

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Latest activity by Lukas Gärtner

Lukas Gärtner commented,

CommentTicket customization

We have a sandbox account.

I changed the URL for my form to https://mycomp.zendesk.com/hc/en-us/requests/new?ticket_form_id=1234

and disabled that user have to register when submitting a ticket. But still in an icognito window I just come to the form which is set as default. Is it possible to have a default form but create such a custom link for another form?

Can you please give me support on this?

What I want to achieve is, that I have an URL for one special form which I can give end users to fill out the form without being registered, I also dont want to embed the form in my website. I just want to give them the URL (they are actually colleagues without a zendesk account).

View comment · Edited Dec 06, 2023 · Lukas Gärtner

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