Jessie Schutz
Community Support Manager at Zendesk. I'm here to help you find the answers you need!
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Activity overview
Latest activity by Jessie Schutz-
Jessie Schutz created an article,
Community Roundup: December 2018
Happy New Year! It's time for December's Community Roundup! The Zendesk Community is a busy place, so we've gathered up the month's best posts and discussions to make sure you don't miss anything!...
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Jessie Schutz created an article,
Community Roundup: November 2018
It's time for November's Community Roundup! The Zendesk Community is a busy place, so we've gathered up the month's best posts and discussions to make sure you don't miss anything! Announcement!...
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Jessie Schutz created a post,
Apply to be a Community Moderator!
We're always on the lookout for new Moderators to join the team! If you're interested in becoming a Community Moderator, or know of someone in the community who would be a great Moderator, you can ...
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Jessie Schutz created a post,
About the Zendesk Community Moderator Program
Zendesk Community Moderators are a team of Zendesk customers who have in-depth product knowledge and a desire to help other Zendesk customers be successful. They come from a wide variety of industr...
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Jessie Schutz created a post,
Community Work-Out-Loud Series
Work Out Loud with us! The Work Out Loud series is a weekly discussion post that features you, our Community members, and the awesome work you’re doing in Zendesk. What is "Work Out Loud"? For folk...
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Jessie Schutz created a post,
Welcome to the Zendesk Community - Please introduce yourself!
Welcome to the Zendesk Community! We're really happy to have you here! While you're getting settled in, why not take a moment to introduce yourself to the rest of the Community? We'd love to hear a...
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Jessie Schutz created a post,
View article versions and history
CompletedHey everyone! Thanks in part to the awesome feedback we've gotten from our customers, we've just rolled out functionality that lets you see the revision history of your Guide articles! You can find...
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Jessie Schutz commented,
Hi Rovi! I'm afraid I don't have a live web widget that I can show you, but here is an article that walks you through all of the steps to customize the web widget. Hopefully that helps!
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Jessie Schutz commented,
Hi Rovi! When you're using the native Chat widget, there isn't a way to add additional fields to the pre-chat window. However, if you were to use the Web Widget instead, you'd be able to include u...
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Jessie Schutz commented,
Welcome to the Community, Jim, thanks for coming back to let us know what you figured out!