Hey Irene! I'm going to see if one of our Community Moderators can look over this code for you.
Hey Rob! I'll see if Vlad's around to look at this for you. Stand by!
Hey Dan! I'm not sure whether it's possible to do this with an app, but it's probably worth looking into. If you haven't seen them already, you can find out V2 Apps Framework documentation here.
Hi Allison! The message-id is a piece of information that's found in the header of an email, and Zendesk uses it to make sure that ticket responses sent via email are added to the correct ticket.
Hey Lorran! I'm checking with our Community Moderators to see if they can help you out here!
Hi Javier! Welcome to the Community! I'm going to check on this for you, because I'm not totally sure of the answer. Stand by!
Hi Merav! Let me check with some of our Community Moderators to see if they can help you!
Hi Levi! Welcome to the Community! I'm running MacOS 10.12.6, and Chrome 65.0.3325.162, and I'm not experiencing any lag in the main Zendesk instance or in my own test instance. I didn't have any t...
コミュニティへようこそ！ あなたはこの記事でこれを行う方法を見ることができます： https://support.zendesk.com/hc/ja/articles/203691006 私はそれが助けて欲しい！
Hi Kuladeep! If a ticket is already set to Solved, there shouldn't be any SLAs to breach. Can you tell me more about your workflow with this? I'm not sure I understand.