Anthony Hidalgo

Yes, that is what I am looking for! Thank you!

Thank you Zsa. Does this mean that I can set up that second website with its own support number and customize the channel responses accordingly? Would this mean a new web widget for the new site? Or do I need 2 instances of your platform? Right now we have https://websiteAsupport.zendesk.com so would we need a second for https://websiteBsupport.zendesk.com?

Hi all, I am fairly new to Zendesk and am trying to understand "organizations" within the tool. I am looking to have 2 websites with 2 different support systems in place and one has nothing to do with the other. I want my current team members to be able to manage support for both of these websites. Would this mean I just simply create 2 "organizations" within my account and have the ability to toggle between the two? Does the dashboard give me the option to view all tickets under one report for both organizations? Would my team members know what organization the ticket was for when opened? I hope I am making sense in what it is I am trying to accomplish here. Thank you.