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Sumner Button

Joined Jan 14, 2025

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Last activity Jan 14, 2025

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Sumner Button commented,

CommentSchedule management and time tracking (WFM add-on)

Can we get an image of the app when working a ticket? The end of day portion of this guide needs to include how to end the day when you are working on a ticket. Also, do agents need to click on end day when coming back from breaks or lunches?

View comment · Posted Jan 14, 2025 · Sumner Button

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