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Douglas
Joined Jan 11, 2024
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Last activity May 22, 2024
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Latest activity by Douglas
Douglas commented,
Community comment Feedback - Voice (Talk)
Not logging attempts allows agents to claim they have attempted calls by adding an internal note.
For audit purposes, logging these call attempts would be a huge help for our business; this seems like a massive hole in the system.
Are there plans to add this to the road map yet?
View comment · Posted Jan 11, 2024 · Douglas
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