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Minh Le
Joined Feb 12, 2024
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Last activity Apr 05, 2024
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Latest activity by Minh Le
Minh Le commented,
How can I contact Support team for the Sand Box?
Do we have any email?
Thanks,
Minh
View comment · Posted Apr 05, 2024 · Minh Le
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Minh Le commented,
Hi Colleen,
Do we have tymeshift sandbox?
Thanks,
Minh
View comment · Posted Mar 21, 2024 · Minh Le
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Minh Le created a post,
Hi Support,
I get error below when calling "/api/v2/agent_availabilities/agent_statuses/agents/"
404
{"errors":[{"code":"ResourceNotFound","title":"Account not OCC enabled"}]}
Do we know what to fix it?
Thanks,
Minh
Posted Mar 20, 2024 · Minh Le
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Minh Le created a post,
Hi Support Team,
Could you confirm if Agent Omnichannel Statuses are changed, does Tymeshift capture and analyse them?
Thanks,
Minh
Posted Mar 19, 2024 · Minh Le
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Minh Le commented,
Hi David,
Does it mean Tymeshift is integrated with Talk via Talked plus?
How about AWS Connect? Do we have any way to send metrics to Tymeshift using an API?
Thanks,
Minh
View comment · Posted Feb 12, 2024 · Minh Le
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Minh Le created a post,
Does Timeshift track any activities in Zendesk Talk app?
Does it work the same way as AWS Connect app?
Posted Feb 12, 2024 · Minh Le
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