Jane Criss

Certainly! To achieve a bot reset and generate a new conversation ID without refreshing the browser, you might want to explore the following steps:

1. Check Bot Framework Documentation: Look into the documentation of the bot framework you're using for Webchat V3 and V4. There might be specific methods or APIs that allow for a bot reset without a full browser refresh.

2. Custom JavaScript: Consider implementing custom JavaScript within your web page. Utilize JavaScript functions to handle the bot reset and generate a new conversation ID without triggering a browser refresh.

3. API Integration: Explore if the bot framework provides any APIs for dynamic interaction with the bot. You could potentially call an API to reset the bot state and obtain a new conversation ID when the custom button is clicked.

4. Community Support: Engage with the developer community or forums related to the bot framework you're using. Others may have encountered similar scenarios and could offer insights or solutions.

5. Consider Upgrade: Check if there are updates or newer versions of Webchat V3 and V4 that might have introduced features or improvements related to your requirement.

Remember to thoroughly test any changes you make to ensure they don't interfere with the overall functionality of your chat application. Good luck!