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Tim Support

Joined Feb 03, 2025

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Last activity Feb 03, 2025

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Latest activity by Tim Support

Tim Support commented,

Community comment Feedback - Ticketing system (Support)

The 'previous' button is needed because mostly agent will always handle the older ticket first then go the newest to fulfill the company SLA, so that we need 'previous' button to jump to newest ticket in the view. I think this is a basic feature that should be added, so please make this as priority for nearest development.

View comment · Edited Feb 03, 2025 · Tim Support

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