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Rushabh Shah

Joined Oct 12, 2023

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Last activity Nov 07, 2023

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Latest activity by Rushabh Shah

Rushabh Shah commented,

CommentAPI and SDK

Hello Arnaud Joly

Can you please help me with this ticket? I have tried a lot but unable to start chat with vistior info.

https://support.zendesk.com/hc/en-us/community/posts/6251765719706-Unable-to-start-chat-while-giving-userinfo-

View comment · Posted Nov 07, 2023 · Rushabh Shah

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Rushabh Shah created a post,

Post Developer - Zendesk SDKs

Hello Support Team,

I am an iOS developer and integrating these chat tolls in one of the applications if I am trying with guest chat that is working but whenever i am passing visitor info at that time chat is showing connection failed. I am adding the below code for passing visitor info.
Also, Unable to change the navigation title color. "Contact US"
PFA

Log is here.

2023-10-12 12:10:34.561796+0530 Grandiose[23986:205256] 12:10:34.562 VER [ChatEngine] 'Updated visitor info hitesh.a@gagroup.net, phoneNumber: 585968618, machineId: Optional("1IImBpHO03QEynW"))>'

Waiting for your quick response!

Thanks

let apiConfig = ChatAPIConfiguration()
apiConfig.departmentName = "GroceryApp"
let visitorInfoTest = VisitorInfo(name: "Hitesh Ag", email: "hitesh.a@gagroup.net", phoneNumber: "585968618")
apiConfig.visitorInfo = visitorInfoTest
Chat.instance?.configuration = apiConfig

Posted Oct 12, 2023 · Rushabh Shah

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