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Natascha Sprink
Joined Dec 01, 2023
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Last activity Dec 01, 2023
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Latest activity by Natascha Sprink
Natascha Sprink commented,
Community comment Feedback - Ticketing system (Support)
We also would find this very helpful.
Use case: One example is the field for gender. If an agent forgets to fill in this field, the place holder in the ticket doesn't work. So the salutaion would be: "Dear Smith".
That's just one example of various custom user fields that we would like to mark mandatory.
Dave Dyson (gmail) Your link isn't working anymore.
Kind regards
View comment · Edited Dec 01, 2023 · Natascha Sprink
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