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Nathalie Broeckaert's Avatar

Nathalie Broeckaert

Joined Nov 29, 2023

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Last activity Dec 01, 2023

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ACTIVITY OVERVIEW

Latest activity by Nathalie Broeckaert

Nathalie Broeckaert commented,

Community comment Feedback - Ticketing system (Support)

Hi,

we are hitting the same walls here.
We recently started using Zendesk with multiple support groups and some groups need other statussen than others.
So it would be great if we could:

  • limit the created status by group
  • change the colour by custom status
  • delete or move a custom status
  • not display the full status name in the views (or make it optional)

Thank you!

 

View comment · Posted Dec 01, 2023 · Nathalie Broeckaert

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