Aaron O.
- Total activity 36
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Activity overview
Latest activity by Aaron O.-
Aaron O. created a post,
Editing Bage Title Names
PlannedWhen I edit a badge lets say "Customer Success Manager" and I go to edit "Customer" and change it to "Client" every letter I type it goes back to the end of the line.
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Aaron O. commented,
The implementation has is easy but I am also taking my time and updating my site. I do find myself missing the badge automation. I look forward to it later on.
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Aaron O. created a post,
Something Went Wrong
CompletedWhen I go to the User Badges section under Settings I get the message "Something went wrong Unable to load the page. Please try again." Trying again didn't help.
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Aaron O. commented,
I have been messing with the sync the last couple days. I noticed that my Zendesk_Support_Ticket_ID__c isn't getting populated. This seems to be the only field with that issue. I checked the sales...
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Aaron O. commented,
Thanks Graeme that is a good workaround but with other trigger and events that can get cumbersome.
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Aaron O. commented,
This would be a great feature, I sent out automated message to customers to help keep tickets moving that have been in pending status at 2 and on the 4th day. I would like to make a note in the ca...
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Aaron O. commented,
Is there a way to better tune the articles suggested then just the agents\customers selecting articles or marking them not relevant. For instance I had a case put in related to an article I created...