
Aaron O.
-
Total activity33
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes13
-
Subscriptions16
Activity overview
Latest activity by Aaron O.-
Aaron O. commented,
I have been messing with the sync the last couple days. I noticed that my Zendesk_Support_Ticket_ID__c isn't getting populated. This seems to be the only field with that issue. I checked the sales...
-
Aaron O. commented,
Thanks Graeme that is a good workaround but with other trigger and events that can get cumbersome.
-
Aaron O. commented,
This would be a great feature, I sent out automated message to customers to help keep tickets moving that have been in pending status at 2 and on the 4th day. I would like to make a note in the ca...
-
Aaron O. commented,
Is there a way to better tune the articles suggested then just the agents\customers selecting articles or marking them not relevant. For instance I had a case put in related to an article I created...