Andy Underwood

Could you please look to include a throttling option to this feature for clearing large back logs. Each time the Zendesk deletion takes place it generates a multitude of update events which clog up our internally built extractor. We have no way of excluding these updates from the actual updates we need. Either stop these events as they are surely unnecessary or allow throttling to say only delete 2k tickets per hour.  At the minute we are having to manually do 2k per hour so when you sometimes have client backlogs at around 500k tickets it takes an age.