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Melle

Joined Feb 18, 2025

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Last activity Feb 26, 2025

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Melle commented,

CommentWorking with articles in the knowledge base

Hi, 

 

I have just submitted a help request regarding the limit of 200 for content tags. 

Given one certain (even an enterprise) instance cannot have more than 200 content tags, but can have 10+ brands and usecases, we have found it quite limiting for the use case of this really nice feature. 

Short of coding our own solution, which will not be as easy to use as the built-in one, we have not found a workaround for this limit. 

Hopefully Zendesk is able to increase that limit significantly to expand the usecase of this really nice feature as Kasper Sørensen suggested in his comment on November 15, 2022. 

 

Looking forward to the reply in these comments (public facing) as well as reply to my ticket. 

 

Thanks in advance!

View comment · Posted Feb 18, 2025 · Melle

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