Jamie Mcloughlin

We have an end user in the system that emails in Voicemails but it keeps getting marked as spam and suspended they are on the Allow list in the admin center but keep getting periodically marked as suspended. is there another way to ensure that this user/domain is never set as suspended/spam?

Thanks

Hi, I'm working for a company that deals with calls from different countries in the EU, we have Customer support staff who can all speak different languages. 

I'm looking for information about how to route calls based on customer language and customer support agent languages spoken.

Can we route calls based on incoming dialing code e.g. +44 routes to English speaking customer support agents?