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Aaron Cottrell

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Activity overview

Latest activity by Aaron Cottrell
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    Aaron Cottrell created an article,

    Automatically merging users from Support with other data sources

    Note: This article is relevant for Connect customers who start a trial using their Zendesk Support account, or have a Connect account linked to their Zendesk Support account. Connect allows you t...

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    Aaron Cottrell created an article,

    Connect's user interface is being freshened up!

    To provide a cleaner, more up-to-date user interface, we have been making some tweaks to Outbound which we'll be rolling out over the coming days - this post walks you through the changes you'll se...

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    Aaron Cottrell created an article,

    New updates to the Web Push channel

    The Outbound Web Push channel lets you send a message to your customers directly on your website or in your product. Today, we are releasing a number of updates to Web Push to give you more flexibi...

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    Aaron Cottrell created an article,

    Simplified campaign reporting

    Connect's mission is to help brands communicate with their customers through fewer, better messages. To live up to this mission, we want to make it easy for you to evaluate how effective your campa...

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    Aaron Cottrell created an article,

    Cancel a broadcast campaign before it is sent

    Mistakes happen. We've all been there, you hit send on a campaign and then instantly realise you forgot that one extra line in the email or you needed to not send the message to a particular group ...

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    Aaron Cottrell created an article,

    17th Oct 2018: New Connect iOS and Android SDK releases

    We have been busy improving and rewriting some of the underlying code within our Connect iOS and Android SDKs to make them more reliable and performant. Today we are releasing the updated versions ...

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    Aaron Cottrell created an article,

    April 2019: [Connect] User Updated Event

    Note: This feature is gradually being rolled out to all Connect accounts throughout April 2019 so you may not immediately see [Connect] User Updated events in your account. If you have additional ...

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    Aaron Cottrell created an article,

    May 2019: Meet the new Connect Campaign Dashboard

    Note: This feature is gradually being rolled out to all Connect accounts throughout May 2019 so you may not immediately see the new Connect Campaign Dashboard page. If you have additional questions...

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    Aaron Cottrell created an article,

    Connect Release Notes through May 17th

    Zendesk Connect is constantly evolving and improving. In this article you will find notes about updates to the product. You can be notified by email of Outbound updates by going to the Announcement...

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    Aaron Cottrell created an article,

    Welcome to Connect!

    Note: Connect is currently a Limited Availability release from Zendesk. The availability of some features is further limited and not available to all Connect users. To request access to the Connec...