Recent searches


No recent searches

David Larsen's Avatar

David Larsen

Joined Feb 18, 2024

·

Last activity Feb 18, 2024

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by David Larsen

David Larsen commented,

Community comment Feedback - Chat and Messaging (Chat)

+1 - One would think a messaging trigger could be added to support this. When ticket is created by transfer to agent set the default communication type to email. Or if ticket contains tag {default_to_email} then change the communication channel to "Email".

The lack of support and prioritization for this shows a misunderstanding of how your customers want to use the product.

View comment · Posted Feb 18, 2024 · David Larsen

0

Followers

2

Votes

0

Comments