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CARPCHEIL

Joined Nov 07, 2023

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Last activity Nov 07, 2023

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CARPCHEIL commented,

CommentTicket management

Is there any way to setup time tracking to allow time entries for earlier dates? We have support agents working on projects and sometimes you do the work and a day or two later we would update the notes with the work done. I know a lot of the other ticketing systems have this ability especially when you incorporate it for project management. Currently we have to track time outside of this in a different product where we can rely on it more.

View comment · Posted Nov 07, 2023 · CARPCHEIL

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