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Ali Zaidi
Joined Nov 13, 2023
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Last activity Nov 14, 2023
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Latest activity by Ali Zaidi
Ali Zaidi commented,
Thanks Zach Anthony,
I'll explore these.
View comment · Posted Nov 14, 2023 · Ali Zaidi
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Ali Zaidi commented,
Thanks Zach Anthony,
This seems like it will work, I have a question though, I believe correct me if I am wrong, below is the part that I would need if I only need to listen to the webhooks
"webhooks": {
"an_example_webhook": {
"authentication": {
"add_position": "header",
"data": {
"password": "hello_123",
"username": "john_smith"
},
"type": "basic_auth"
},
"endpoint": "https://example.com/status/200",
"http_method": "GET",
"name": "An example webhook",
"request_format": "json",
"status": "active",
"subscriptions": ["conditional_ticket_events"],
"signing_secret": {
"algorithm": "SHA256",
"secret": "abcdefghijklmnopqrstuvwxyz"
}
}
For the subscriptions part, I need to listen to all ticket changes or ticket status changes can you please guide me to the available events.
View comment · Posted Nov 14, 2023 · Ali Zaidi
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Ali Zaidi created a post,
Hi,
If I publish an app on the Zendesk marketplace, is there a way to listen to events for the customers' accounts who have installed the application via following OAuth flow?
I know we can set webhooks from the Admin panel but I don't want the users to do who install our application, instead automatically when the application is installed.
I talked to the support and they said to post a question here.
Posted Nov 13, 2023 · Ali Zaidi
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