Rajat Garg
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Total activity192
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Last activity
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Member since
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Activity overview
Latest activity by Rajat Garg-
Rajat Garg created an article,
Release Notes through 2020-10-23
Guide + Gather New: Added accessible tooltips for origin icons on theme thumbnails You are now presented with the theme's release notes before initiating a theme update You can now set a marketpl...
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Rajat Garg created an article,
Release Notes through 2020-10-16
Guide + Gather New: Rich Text Editor in Request Form Made it possible to reference non-existing user tags while defining User Segments Fixed: Fixed a race-condition that would cause follo...
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Rajat Garg created an article,
Release Notes through 2020-10-09
Guide + Gather New: Announced that agents now can manage requests via the Customer Portal. See announcement here. Started rollout of updated article management experience in Guide. See announc...
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Rajat Garg created an article,
Release Notes through 2020-10-02
Web Widget Fixed Help Center Search isn't working on Internet Explorer 11/Edge for some customers Back button disappears in non-chat embeds when a proactive chat is received Proactive chat message...
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Rajat Garg created an article,
Release Notes Through 2019-11-08
Zendesk Guide + Gather New: Gather Trial changed from 30 days to 14 days. Adding "Upgrade/buy" banners for expired Gather Trial customers. Fixes/Updates: Introduced a product limit of 200 labels...
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Rajat Garg created an article,
Release Notes Through 2019-11-01
Zendesk Talk Fixes/Updates Calls were being dropped for business hour configuration what was seen as invalid. Fix put in place will ensure the call is still routed and not dropped. Zende...
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Rajat Garg created an article,
Release Notes thru 2017-10-17
Zendesk Support New Revision History for Triggers is available on Enterprise plans. Announcement post. Fixed Fixed placeholder rendering after the code block in the composer. -----------------...
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Rajat Garg created an article,
Release Notes Through 2018-06-02
Zendesk Answer Bot Updated / Fixed Fixed a bug where the name of the agent who created the ticket on behalf of the requester was showing in the agent interface, instead of the requester. Fixed ...
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Rajat Garg created an article,
Release Notes Through 2018-06-09
Zendesk Answer Bot New No updates Updated / Fixed Fixed a bug where labels set against web form, where customers only have a single brand and form, are not being adhered to Fixed a bug causi...
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Rajat Garg created an article,
Release Notes Through 2018-06-16
Zendesk Answer Bot New No updates Updated / Fixed Fixed an error that caused customers who purchased Answer Bot before trialing to not be able to activate Answer Bot and use it. Answer Bot f...