Rajat Garg

Zendesk Product Manager
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Recent activity by Rajat Garg Recent activity Votes
  • Release Notes through 2020-10-23

    Guide + Gather New:  Added accessible tooltips for origin icons on theme thumbnails You are now presented with the theme's release notes before initiating a theme update You can now set a marketpl...

  • Release Notes through 2020-10-16

    Guide + Gather New:  Rich Text Editor in Request Form  Made it possible to reference non-existing user tags while defining User Segments Fixed: Fixed a race-condition that would cause follo...

  • Release Notes through 2020-10-09

      Guide + Gather New:  Announced that agents now can manage requests via the Customer Portal. See announcement here.  Started rollout of updated article management experience in Guide. See announc...

  • Release Notes through 2020-10-02

    Web Widget Fixed Help Center Search isn't working on Internet Explorer 11/Edge for some customers Back button disappears in non-chat embeds when a proactive chat is received Proactive chat message...

  • Release notes through 2018-06-30

    Apps Marketplace  indicates the app is available for Zendesk Chat.  indicates the app is available for Zendesk Support. New: IMpower () IMpower Solutions enables your staff to text with cu...

  • Release Notes Through 2018-06-23

    Zendesk Answer Bot   New Implemented and switched to new language detection service for better accuracy Updated / Fixed Answer Bot for Web form now enforces the locale of the HC when making t...

  • Release Notes Through 2018-06-16

    Zendesk Answer Bot   New No updates Updated / Fixed Fixed an error that caused customers who purchased Answer Bot before trialing to not be able to activate Answer Bot and use it. Answer Bot f...

  • Release Notes Through 2018-06-09

    Zendesk Answer Bot   New No updates Updated / Fixed Fixed a bug where labels set against web form, where customers only have a single brand and form, are not being adhered to Fixed a bug causi...

  • Release Notes Through 2018-06-02

    Zendesk Answer Bot  Updated / Fixed Fixed a bug where the name of the agent who created the ticket on behalf of the requester was showing in the agent interface, instead of the requester. Fixed ...

  • Release Notes thru 2017-10-17

    Zendesk Support New Revision History for Triggers is available on Enterprise plans. Announcement post. Fixed Fixed placeholder rendering after the code block in the composer. -----------------...