Rajat Garg

Zendesk Product Manager
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  • Release Notes through 2020-10-23

    Guide + Gather New:  Added accessible tooltips for origin icons on theme thumbnails You are now presented with the theme's release notes before initiating a theme update You can now set a marketpl...

  • Release Notes through 2020-10-16

    Guide + Gather New:  Rich Text Editor in Request Form  Made it possible to reference non-existing user tags while defining User Segments Fixed: Fixed a race-condition that would cause follo...

  • Release Notes through 2020-10-09

      Guide + Gather New:  Announced that agents now can manage requests via the Customer Portal. See announcement here.  Started rollout of updated article management experience in Guide. See announc...

  • Release Notes through 2020-10-02

    Web Widget Fixed Help Center Search isn't working on Internet Explorer 11/Edge for some customers Back button disappears in non-chat embeds when a proactive chat is received Proactive chat message...