Recent searches
No recent searches

Darrick Williams
Joined May 08, 2024
·
Last activity May 08, 2024
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Darrick Williams
Darrick Williams commented,
CommentBusiness rules
We have created two different groups and a Zendesk email for each group. The default group has all members. The added groups are for departments within our default group that have different roles. We want the ability to have triggers triage email tickets between the two groups. The triaging of tickets doesn't seem to be happening as expected. Should I turn off the default trigger “Notify all agents of received request”?
View comment · Posted May 08, 2024 · Darrick Williams
0
Followers
0
Votes
0
Comments