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Christian Knutsson

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Latest activity by Christian Knutsson
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    Christian Knutsson commented,

    Hi,I am trying to create a report that shows number of agent touches for a specifik group. But since I have to select if it is regarding created tickets, resolved tickets etc and  if agent replies ...

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    Christian Knutsson created a post,

    Gmail OAuth credentials are invalid

    Answered

     We use gmail and all mails sent to a specific mailbox creates a ticket in Zendesk. This has worked for several months. We now get the error message below in Channels-->Mail. "Unable to receive ema...