Kfir Yahav

Vj Gunawardana

What limitation?

Did you manage to solve it?

if yes, how can I overcome this limitation?

I tried to follow this link steps because I thought maybe it something that comes from the admin panel:

https://support.zendesk.com/hc/en-us/articles/4408842918298-Enabling-and-disabling-private-ticket-creation

but I don't have the 'Allow first comment on tickets to be private' at all.

Hey,

i'm trying for too much time to create a ticket with an api call from our app to Zendesk, but with first "internal note".

I tried to add the property to the json request: 

`public: false'

but with no luck.

It just keep creates the ticket with initial public note,

can anybody put light on what's wrong?