Dhiren Notani

Hi Eduardo Cunha ,

Hope you are doing well.

I would recommend you to try out a completely decentralized and bi-drectional integration solution like Exalate for an integration between Jira issues with zendesk tickets.

It provides you a Groovy-based scripting engine which is very flexible and customizable. You can map any system, custom fields without any issues.

Additionally, you can map your own statuses 1-1 between these systems.

Thanks, Dhiren

Hi Srikanth Gowda B S ,

Hope you are doing well.

Can you please throw some more light on where does the information reside in Jira Data Center (Zendesk information). 

Is it residing into tickets, or are we talking about this plugin information itself to Jira Cloud?

Thanks, Dhiren

Hi Asim Hassan ,

Thanks for posting this question here on the community.

I am Dhiren, one of the Solutions Engineer working at Exalate.

I would recommend you to try Exalate for syncing Zendesk tickets with ServiceNow tickets as it's completely decentralized and fully bi-directional integration solution.

Both side admins can choose what information they want to send and receive and the Groovy-based scripting engine provided by Exalate offers limitless customization.

We do offer a 30 day free trial incase you are interested to evaluate the product.

Thanks, Dhiren

Hi Santino Scibelli ,

Thanks for putting your question here.
I am Dhiren, one of the Solutions Engineer working at Exalate.

In this case I would recommend you to try out a completely decentralized and fully bi-directional integration solution like Exalate.

Exalate provides you with it's own groovy based scripting engine for limitless customizations. You can sync any fields (system/custom) across Jira and Zendesk.

We do offer a 30 day free trial in case you are interested to evaluate the product.

Thanks, Dhiren

Hi pablo.torres 

Thanks for putting your question here.
I am Dhiren, one of the Solutions Engineer working at Exalate.

In this case I would recommend you to try out a completely decentralized and fully bi-directional integration solution like Exalate.

Exalate provides you with it's own groovy based scripting engine for limitless customizations. You can sync any fields (system/custom) across Jira and Zendesk.

We do offer a 30 day free trial in case you are interested to evaluate the product.

Thanks, Dhiren

Hi Santino Scibelli ,

Thanks for putting your question here.
I am Dhiren, one of the Solutions Engineer working at Exalate.

In this case I would recommend you to try out a completely decentralized and fully bi-directional integration solution like Exalate.

Exalate provides you with it's own groovy based scripting engine for limitless customizations. You can sync any fields (system/custom) across Jira and Zendesk.

We do offer a 30 day free trial in case you are interested to evaluate the product.

Thanks, Dhiren