Tomasz Slabicki

Hello,

I have an issue that just started occurring, when doing api calls with method GET on “/api/v2/users”, sometimes it returns well the result, sometimes Internal Error 500, it is really random.
Tried on several subdomains that I have access to, and it seems to impact all zendesk customers.

Could you help me and reach to the zendesk dev team to see what's happening, please ?

Thank you !

Hello,
For now, I know that I can get the list of channels (in "via" object) in this link https://developer.zendesk.com/documentation/ticketing/reference-guides/via-types/ , but I am not sure if it is up to date..
Also, I would prefer do access it by api, something like HTTP GET : .../api/v2/channels . Will it be possible ? I am a little bit amazed that such a thing isn't possible to be done (or I did not find the right doc page?). It would help to get the list programmaticaly and not by copying / pasting from your documentation. Especially when this list changes over time..

Best regards,
Tomasz