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Adam Dreier

Joined Dec 06, 2023

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Last activity Dec 07, 2023

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Latest activity by Adam Dreier

Adam Dreier commented,

Community comment Developer - Zendesk SDKs

The key takeaway here though is once I had everything working and configured you need to make sure that the token does not have quotes around it, Please update this documentation because res.text() in the res for javascript creates a string and causes a 400 response from the API. You need to tell devs that the token needs to be wrapped in a JSON.parse(jwt) to remove the quotes or else it wont work.

View comment · Posted Dec 06, 2023 · Adam Dreier

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Adam Dreier commented,

CommentSetting up Zendesk Chat

The key takeaway here though is once I had everything working and configured you need to make sure that the token does not have quotes around it, Please update this documentation because res.text() in the res for javascript creates a string and causes a 400 response from the API. You need to tell devs that the token needs to be wrapped in a JSON.parse(jwt) to remove the quotes or else it wont work.

View comment · Edited Dec 06, 2023 · Adam Dreier

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Adam Dreier commented,

CommentSetting up Zendesk Chat

The key takeaway here though is once I had everything working and configured you need to make sure that the token does not have quotes around it, Please update this documentation because .text() in the res for javascript creates a string and causes a 400 response from the API. You need to tell devs that the token needs to be wrapped in a JSON.parse(jwt) to remove the quotes or else it wont work.

View comment · Edited Dec 06, 2023 · Adam Dreier

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