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Tatsuro Nomura
Joined Mar 22, 2024
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Last activity Dec 13, 2024
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Latest activity by Tatsuro Nomura
Tatsuro Nomura commented,
「サイドカンバセーションでSlackを使用する場合は、各Slackワークスペースのサイドカンバセーションをオンにする必要があります。」
のサイドカンバセーションをオンにするのリンク先が「Slack用Answer Botインテグレーションの使用」というドキュメントになっていますが、リンク先があっていますか‽
View comment · Posted Nov 13, 2024 · Tatsuro Nomura
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Tatsuro Nomura commented,
There are the requests from my end users. I expect zendesk dev team to add this feature to their backlogs.
- Change width of columns manually
- Answer was already posted at https://support.zendesk.com/hc/en-us/articles/4628113350170-Using-the-new-request-list-experience-in-the-help-center-customer-portal-Beta#h_01G5FA1SWND2818Y9G9942W4QX(auto-adjustment), but I hope to chenge width manually.
- Change order of columns
- Hide the “Subject” columns
- Some end-users who sends only the custom form requests don't need display the "subject" column.
- Exporting csv or excel file
- Setting default view of request list by admin
View comment · Posted Oct 28, 2024 · Tatsuro Nomura
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Tatsuro Nomura created a post,
I recognize that slack side conversation are not be able to use on trigger now.
I expect to be added slack side conversations as a trigger action same like ticket or mail side conversations.
I know that posting slack message as trigger action is possible, but this method cannot remain the record on ticket.
If someone know a method can achieve my request, please share it.
Posted Oct 15, 2024 · Tatsuro Nomura
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Tatsuro Nomura commented,
ルックアップリレーションシップフィールドをエンドユーザーでも編集可能なようにできないでしょうか?
View comment · Posted Jun 20, 2024 · Tatsuro Nomura
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Tatsuro Nomura commented,
I agree too.
View comment · Posted Mar 22, 2024 · Tatsuro Nomura
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