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PETER SMITH's Avatar

PETER SMITH

Joined May 23, 2024

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Last activity Jul 22, 2024

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ACTIVITY OVERVIEW

Latest activity by PETER SMITH

PETER SMITH commented,

CommentTeam members and groups

Hello, how do we edit the customer/requester name in instances when they have inputted incorrect information instead of their actual name? 

View comment · Posted Jul 22, 2024 · PETER SMITH

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PETER SMITH commented,

CommentTicket automation and collaboration

Hello, I am new to operating Zendesk, have started and marked done a side conversation within a ticket, now i am unable to select ‘email’ from the drop down box in order to reply to the ticket sender?

View comment · Posted Jul 18, 2024 · PETER SMITH

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