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Charlie Tang

Joined Nov 05, 2024

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Last activity Nov 22, 2024

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ACTIVITY OVERVIEW

Latest activity by Charlie Tang

Charlie Tang commented,

Community comment Feedback - Zendesk AI and automation

Agree here, we need to be able to review conversations our bot has with customers to ensure that the correct response is being provided. 

View comment · Posted Nov 22, 2024 · Charlie Tang

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Charlie Tang commented,

CommentUsing AI agents for messaging

Are we only able to view conversations that happened during our operating hours? 

View comment · Posted Nov 05, 2024 · Charlie Tang

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