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Charlie Tang
Joined Nov 05, 2024
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Last activity Nov 22, 2024
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Latest activity by Charlie Tang
Charlie Tang commented,
Community comment Feedback - Zendesk AI and automation
Agree here, we need to be able to review conversations our bot has with customers to ensure that the correct response is being provided.
View comment · Posted Nov 22, 2024 · Charlie Tang
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Charlie Tang commented,
CommentUsing AI agents for messaging
Are we only able to view conversations that happened during our operating hours?
View comment · Posted Nov 05, 2024 · Charlie Tang
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